Tech City Oriental (Private) Limited runs customer support, back-office operations and accounting for companies abroad — staffed from Colombo, accountable to your ledger, reachable during your hours.
Live chat, email and voice support handled in your brand's voice, with response times you set and can measure.
Data entry, order processing, documentation and the operational admin that keeps a growing business moving without you having to watch it.
Bookkeeping, reconciliation and reporting kept current, so your numbers are ready before you need to ask for them.
You describe the shape of the work: the hours, the volume, the tools you already use.
We scope the role, the hours and the cost, and put it in writing before anything starts.
Access, tools and training are set up within days, not weeks.
Your desk opens, tracked and reported on from day one, so you always know what's running.
Send us a note or reach us directly — we reply within one business day, Colombo time.